Clerical and Administrative Experience
Own and operate DMC Office Services from 2005 through the present. Services include transcription, phone-in dictation, word processing, data entry, databases, mailings, web page support, desktop publishing, and working with MySQL databases and PHP programming.

Owned and operated Write NOW! Word Processing from 1994 through 1998. Services included transcription, phone-in dictation, word processing (reports, letters, manuscripts), data entry, mailings, web page support, desktop publishing, proofreading, and Commodore 64 file conversions.

Typed letters memos, forms, answered phones, and filing. (11/81 to 8/85)  

Issue checks for part-time employees, sort and send out checks, post timekeeping records, handle correspondence by phone and mail from employees and other offices. (6/80 to 11/81)

Type legal documents, answer phones, figure attorney fees and court costs, transcribe letters from Dictaphone, file, sort mail, use mail and duplicating machines. (9/78 to 6/80)

Database Administration
Administer Oracle (7.3.4, 8.0.x, 8.1.7, 9.2.0.x) databases.
Monitor physical and logical database structure development and maintain integrity.
Establish security controls, performance tuning, backup, archiving, and recovery procedures.
Environment HP Tru64.
(5/99 to 12/01)

IT Management
Direct application development for programs.
Establish and supervise the maintenance of data processing, database management, network management, system administration, customer service delivery, and related training programs.
Supervise and manage section staff, and conduct performance assessments. Manage relationships with strategic vendors.
Day-to-day supervisory duties.
(01/02 to present)
Programming
Oracle Forms6i/Reports6i, SQLPlus, PL/SQL, Oracle 7, 8, 8i, 9i (1995-2001)
Visual Basic 5, MS Access, SAS, DCL (1997-2001)
COBOL, Assembler, CICS, IMS, SAS Easytrieve Plus, JCL (1985-1997)
dBase II, III, III+, BASIC (1985-1986)

Analysis
Implement service requests on projects - define scope of work, estimating, testing, obtaining user approval and installing.
Develop and/or modify programs.
Maintain familiarity with various software packages for the IBM PC (dBaseIII+, Word, Excel, Project Management) for miscellaneous projects.
Assign tasks and give input to performance evaluation of programmers.
Resolve problem reports.
Maintain knowledge of systems involved with.
Prepare and update documentation.
(8/89 to 5/97)