DMC Office Services - assisting your business - Provides general office support services including word processing, phone-in dictation, transcription, data entry, mailings, web and database support, proofreading, and desktop publishing services.

Phone-In Dictation Instructions

Here are instructions for using our phone-in dictation services.

Quick Guide for DMC Office Services Phone-In Dictation
Below are the steps needed to record and send a dictation and hang up the phone line.

Dial 609-587-1554 or 1-877-587-6083 (toll free)
Enter your access code _____# when prompted.
Press 1 to initiate a dictation.
Press 9 to record.
Press # to stop and send.
Press 9 to hang up the phone.

Instructions for Using the Phone-In Dictation Service

Each person using the phone-in dictation service must have a preassigned access code. Please be sure to contact us or create an account prior to using the service for the very first time so that we may obtain your contact and billing information and to provide you with your access code to use the system.

To access the phone-in dictation system, dial the service at (609) 587-1554 (if you're local to the Trenton, New Jersey area) or if you are outside of the Trenton, New Jersey area, dial 1 (877) 587-6083, which is toll free.

Introduction

If you are new to phone-in dictation, you will need to take time to learn how to dictate via telephone. Start with short and simple recordings. With time you will become more efficient.

Entering Your Access Code

When the phone-in dictation system answers your call, enter your access code followed by the # key. If you make a mistake while entering your access code, press the * key to start again.

Main Menu

The options at the main menu are:

1 Record a new dictation (see Recording Mode below).
9 End the call.

Recording Mode

The record controls are:

9 Record from current position.
# Stop and send

If you are silent for more than 20 seconds, DialDictate will automatically stop. If there is no activity after a further 60 seconds, DialDictate will hang-up. Press 9 to keep the line active to continue dictating.

It is recommended that you break long dictations into a series of shorter dictations because it is easy to get lost in longer dictations on the telephone. Breaking your recordings also means your typist can begin typing sooner. If you do need to type longer dictations, you will find that at the Record Stop Interval DialDictate will say "Stopped" and you will need to press 9 to continue dictating. This is needed so DialDictate can confirm that you actually are continuing to dictate to avoid a run-on situation.

Remember to send your files (#) and disconnect (9) before hanging up.